Track the necessary KPIS to gauge the effectiveness of your training program. Go back to the essentials by making sure your courses first meet organizational, state, and federal compliance requirements.Īssess for initial and annual training programs that support compliance standards, and prepare every employee in safety, risk management, and individual rights.Ģ. ⏪Īs care staff turnover depends on if your employees completed their training or not, here's how to simplify the process to keep your employees well past the training stage for years to come:ġ. If you're feeling overwhelmed as the end of the year approaches, take it back to the basics again by focusing on compliance first. Learn more about how data is the linchpin to the industry's success in the full article by HHCN below.Īs the New Year approaches, are you complicating things for yourself? When's the last time you *simplified* your job as a post-acute care provider? And then, by way of not capturing that data, they cannot tell a compelling story.” "I don't see enough people in home care capturing experiential data to know if they're delivering a good experience. Bill rates, inquiry-to-admission - these are all data points that they need to be aware of if they want to have strong performing sales teams and also be able to move the needle in areas. "Only 30% of businesses are tracking hospital readmission rates. HCP's VP of Sales, Josh Kondik, MBA told Home Health Care News, "I don't think people are doing enough on the front end with data to demonstrate that they're the best place to receive care. Which is why sales teams within the post-acute care industry have the responsibility to act as educators and advocates to sell the value of the industry to referral sources and families-a strategy you can't just shoot from the hip. When it comes to caring for seniors, home care isn't always the first top-of-mind solution.
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